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83-year-old man gets call from bank to update KYC online, later loses life savings

The victim was not able to follow guidelines to upgrade KYC online and passed the phone to his 11-year-old grand son.

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Simply put

  • The victim got a call from an unidentified specific declaring to be executive in bank.
  • He got a call to upgrade his KYC information.
  • Event highlights requirement for care, particularly amongst the senior.

In another upsetting occurrence of an online fraud, an 83-year-old retired federal government authorities from Kolkata fell victim, losing Rs 2.5 lakh. The victim, called S.P. Sinha, living in Thakurpukur, had actually vigilantly visited his bank branch for all deals and details till one day when an evident call from the bank made him lose his life cost savings.

The deceitful plan unfolded when Sinha got a call from a private declaring to be positioned at “table number 3” of the really branch where Sinha held his pension account, reports Metro. The caller asserted that he was connecting to confirm Sinha’s KYC (understand your consumer) information online. Considering that Sinha had actually been checking out the bank and the exact same table for his work, he got persuaded and accepted follow the caller’s guidelines to upgrade his KYC online.

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“On November 11 (the day before Diwali), I got a hire the afternoon. The male stated he was calling from the bank (the branch where Sinha has his pension account). He likewise discussed my account number. When I stated the bank was closed that day, he stated just the ‘confirmation’ area was open which I required to upgrade my KYC,” Sinha informed the publication.

He ultimately began dealing with troubles in the procedure as whatever was technical on the mobile. Relying on the caller’s authenticity, Sinha turned over the phone to his 11-year-old grand son, presuming the more youthful generation may browse the online treatments more expertly. The call ended with Sinha finding a shocking debit of Rs 2,57,650 from his account, along with a loss of access to his set deposits and repeating deposits.

Sinha, like numerous senior individuals, depended on conventional banking approaches and did not have familiarity with online deals. His eleven-year-old grand son, uninformed of the call’s misleading nature, unwittingly offered the info the scammers looked for.

This occurrence functions as a plain suggestion, particularly for the senior, to be careful with unsolicited calls and confirm the credibility of monetary deal demands. Most importantly, bear in mind that federal government or popular organizations like banks never ever start monetary deals over call.

When it comes to the KYC upgrade to upgrade the info, people can visit their bank branch to upgrade their KYC details.

How to upgrade KYC online

Or to upgrade your KYC online, you can

  • Visit to your bank’s electronic banking website.
  • Click the “KYC” tab.
  • Select the “Update KYC” button.
  • Select the details you wish to upgrade.
  • Make modifications and send the needed files.
  • Go into the OTP sent out to your mobile number to confirm your demand.
Released By
Divya Bhati
Released On
Dec 8, 2023