CrowdStrike BSOD caused companies $5.4 billion loss, CrowdStrike tries to say sorry with $10 Uber Eats coupon

After paralysing around 8.5 million Windows gadgets with a buggy upgrade and triggering companies to lose around $5.4 billion, CrowdStrike is now apologising to its users by providing a $10 UberEats present card. According to reports, the cybersecurity company is sending this present card as a token of apology to users while acknowledging “the extra work that the July 19 occurrence has actually triggered” to them.

These apology tokens are being sent out to users from CrowdStrike by means of e-mail, focused on acknowledging the extra work users needed to do after their systems were impacted by the Blue Screen of Death mistake. The e-mail, as seen by TechCrunch, is supposedly signed by Daniel Bernard, CrowdStrike’s primary service officer, and reveals sincere apologies, using the present card to cover “your next cup of coffee or late-night treat.”

Numerous receivers reported on social media that the coupons are revealing mistakes throughout the redemption procedure due to presumed scams, more exacerbating the circumstance. A CrowdStrike representative, Kevin Benacci, discussed to TechCrunch that the mistake took place since Uber flagged the present cards due to high use rates. “We did send out these to our colleagues and partners who have actually been assisting clients through this circumstance. Uber flagged it as scams since of high use rates,” Benacci stated in an e-mail.